Web Document Delivery (WDD)
- What is Web Document Delivery?
- How is Web Document Delivery Done?
- What Documents Can Be Posted On the Web?
- What Hardware/Software Do Students Need?
- How Can I Find Out More About Web Document Delivery?
What is Web Document Delivery?
Web Document Delivery (WDD) is a method for providing requested materials by posting them on the web, rather than mailing or emailing them. When a current Worldwide student requests certain types of documents owned by the Hunt Library, the Worldwide Reference Services department scans the items into PDF format, posts them on the web, and emails the patron instructions for accessing them. The posted documents can be retrieved from any computer with web access. This process allows for quick, efficient delivery of materials to students worldwide.
How is Web Document Delivery (WDD) Done?
When Hunt Library receives a request for documents that are not full text in our online databases, we search our collection to determine which ones we own. Once we have located the materials, either microform or print, we scan them and post them to the Web using software called RelaisExpress Plus. You will get an email from “eraulibrary@relaisill.com” with the subject line “Documents from Hunt Library.” Direct links to your posted documents are included in this email.
What Documents Can Be Posted On the Web?
Items which can be provided via WDD include: Magazine and journal articles, book chapters, vertical files, and other short items that meet copyright and space restrictions. Typically, a student searches the Hunt Library's Databases, identifies needed items, and requests them from the Hunt Library. The library then uses WDD to provide the documents owned by the library. For details on how to search the Databases and request items, consult the Databases Online Instructions.
PLEASE NOTE that due to copyright and space restrictions, BOOKS CANNOT be delivered via WDD.
For information on checking out books, see the Voyager Online Instructions.
What Hardware/Software Do Students Need?
To take advantage of WDD, patrons need a computer with Internet access. In addition, the following software is necessary to access the documents:
- Mac Users - These files are not compatible with the Mac Safari browser. Please install the Firefox browser and Adobe Reader on your computer before attempting to open the files.
- PC Users - Please be sure your computer has Internet Explorer 6 or higher OR Firefox installed as your browser AND Adobe Reader installed before attempting to open these files.
If you need assistance in downloading this software, contact the Hunt Library at library@erau.edu or 800-678-9428 or 386-226-7656.
How Can I Find Out More About Web Document Delivery?
For more information about Web Document Delivery, please see Frequently Asked Questions: Web Document Delivery or feel free to contact us at:
Telephone: 1-800-678-9428 (M-F 8am-5pm, ET)
Email: library@erau.edu.
NOTICE: Warning Concerning Copyright Restrictions
The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.
Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specific conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.
This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law. --37 C.F.R 201.14

